Neptune Kitchen Commitment Fee
The commitment fee is non-refundable, but means that you’ll be eligible for your free Neptune sink cabinet (or cabinet, sink and taps) whether you finalise your plans now or in a few months’ time.
You don’t need to decide on your kitchen design as soon as you pay your commitment fee, and can place your order at any point within 12 months (although it’ll reflect our prices at the time of ordering). If you don’t place your order until after this year, we’re afraid that you’ll lose your commitment fee.
You can also ask that we deliver your kitchen further down the line. If you choose to wait longer than 12 months after paying your full deposit though, the cost of your order might change depending on whether our prices have changed. You’d then need to pay the difference when you make your final payment.
More details can be found here: