Thank you for shopping small and supporting family business - Sarah, Giles & The Team - Distinctly Living Est. 2008 Thank you for shopping small and supporting family business - Sarah, Giles & The Team - Distinctly Living Est. 2008

Delivery Information, Terms and Conditions

We offer free delivery to England and Wales on the majority of our items, apart from large and fragile items and orders under £15.

Orders under £15 have a £3.95 P&P charge.

Mirrors have a £7.95 delivery charge.

Large Ceramic Lamps £9.95 delivery charge.

All large fragile items go with UPS with all others sent via 2nd class Royal Mail or courier depending on the size. Allowing for packing and depending on time of day ordered, please allow 3-5 working days.

Express delivery on some items is avaiable please email us for details at info@distinctlyliving.co.uk

Furniture upto 20KG will be sent by courier where possible. Large items will be sent in a dedicated van delivery. Please allow 10 working days subject to volumes of orders being processed at the time. Failed or refused furniture deliveries will be charged the cost of the return, deducted from the refund of the item.

We do not offer a free return service for change of mind - all returned goods that are not damaged or faulty, are returned at customers own cost.

We do not deliver outside of the UK mainland without prior agreement. When agreement is given we can deliver to a UK mainland address for forwarding at customers own cost - returns for any reason would need to be sent back to this forwarding location at customers own cost.

We can not offer zero rated VAT when delivering to a UK address.

 

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